CitiService
Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.
CitiService Relationship Manager may:
- provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
- cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
- inform about blockades on bank accounts
- issue bank opinions and certificates
News
October 3, 2024
Newsletter no. 10
In this issue:
- Statements and reports – significant changes to data presentation will be implemented in November
- CitiDirect® Digital Onboarding
- New CitiDirect® experience
- Use the newest „Make a payment” function (old menu options will be removed)
- Audits – responding to the Auditor’s request
- 3 layers of anti-fraud protection - protect, detect, respond
- Migration to the ISO 20022 standard
- Register online and take the opportunity of training on the CitiManager platform!
- Changes in the KYC process
- Check processing withdrawn from the offer
- Bank Holiday: October and November 2024