CitiService

CitiService

CitiService

Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.

CitiService Relationship Manager may:

  • provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
  • cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
  • inform about blockades on bank accounts
  • issue bank opinions and certificates
We invite you to contact with our advisors >
News
October 3, 2024

Newsletter no. 10

In this issue:

  • Statements and reports – significant changes to data presentation will be implemented in November
  • CitiDirect® Digital Onboarding
  • New CitiDirect® experience
  • Use the newest „Make a payment” function (old menu options will be removed)
  • Audits – responding to the Auditor’s request
  • 3 layers of anti-fraud protection - protect, detect, respond
  • Migration to the ISO 20022 standard
  • Register online and take the opportunity of training on the CitiManager platform!
  • Changes in the KYC process
  • Check processing withdrawn from the offer
  • Bank Holiday: October and November 2024

CitiService News archive