Welcome to Client Zone
For your convenience, we have gathered in one place all information, materials and forms that can be useful in day-to-day operations on your bank accounts.
Contact
Do you need help?
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Mailing addresses
Mailing addresses
Customer Advocate for Corporate Customers
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Locations
Bank Locations for Corporate Clients.
Reference rate
Key information on ratio reform (WIBOR, LIBOR)
Order submission (cut-off) times
Cut-off times for particular types of payment orders.
Currency rates
Currency rates
Business Cards
More about Business Cards
Interest rates
Interest Rate Table for term deposits and current accounts.
Fees and Commissions Table (extract)
Valid Fees and Commissions Table (extract).
Terms & Conditions related to maintaining an account
The list of related entities of Bank Handlowy w Warszawie S.A. and Citigroup Inc.
Complaints
Rules for submitting complaints.
Financial reports of the Bank
Current financial statements.
International sanctions
International sanctions - nature and scope.
GDPR
Personal Data Processing
SWIFT Payments STP criteria
STP criteria for SWIFT messages initiating payments
Payments
Payments
Central Register of Beneficial Owners
Central Register of Beneficial Owners
Security
Up-to-date information on network threats
Migration to
ISO 20022 standard
ISO 20022
Find out more
