Mailing adresses

Finance management
Finance management

Account structure and settlement methods tailored to the company’s profile and needs. Tools that ensure automation, immediate response and full control at every stage of the transaction execution process.
Trade finance and services
Trade finance and services

Effective tools that support the security of commercial transactions, also those involving new counterparties, large amounts or complex terms and conditions. Improved credibility and negotiation position. Flexible adjustments of payment dates for liquidity control. Greater stability of supply chains.
Foreign Currencies
Foreign Currencies

Global markets at your fingertips. World-class solutions automating currency exchange processes. Expert support in managing currency, interest rate or commodity price risks.
Electronic Banking
Electronic Banking

Single platform connecting our clients worldwide, with the options to personalize the view and settings for each user. Rigorous security standards, including intelligent verification of transaction accuracy. Advanced tools for payments monitoring and quick response. Possibility of integration with financial and accounting systems.
Client Zone
Client Zone

For your convenience, we have gathered in one place all information, materials and forms that can be useful in day-to-day operations on your bank accounts.
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CitiService

Client Documentation Zone
ul. Senatorska 16
00-923 Warszawa

Orders, instructions and documents (except those relating to Trade Services and Trade Finance Products)
Written complaints concerning Bank’s products and services.
Documents related to bank account seizures
Our Clients can deliver these documents to our branches (including outlets that provide services to individual customers only).

Documentary and Trade Finance Operations Unit, Regional Processing Centre
ul. Pstrowskiego 16
10-602 Olsztyn

Documents relating to Trade Finance Services and Trade Finance Products (i.e. letters of credit, bank guarantees, documentary/bill of exchange collection, trade credit, distributor or supplier financing or factoring).