CitiService News

• Information on Citi Handlowy’s working hours during the Christmas and end-of-year season
• Bank holidays: January 2024

• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• Change of the company representing Citi in the shareholding of Bank Handlowy w Warszawie S.A.
• Be vigilant and protect your business from fraud during holiday season!
• Easier access to information means a better decision-making process - try new reports in CitiDirect!
• Hours of accepting orders by KIR on December 29, 2023
• Bank holidays: December 2023 and January 2024

• Citi Secure Email
• Payments in the new version of the CitiDirect platform - check how you can make transfers more easily!
• CitiDirect: enhanced security in the application process
• Do you shop online? Beware of cyber fraudsters!
• Changes in the documentation of Debit and Credit Business Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• CitiManager changes for Administrators of Visa Business Debit and Credit Cards Programs
• Bank holidays: November and December 2023 r.

• Changes in the documentation of Debit and Credit Business Cards
• New standards for the processes used to apply for and manage Visa Business Debit and Credit Cards
• Activities to simplify the account structure used to serve Visa Business Debit Cards
• Capabilities of the CitiManager platform for handling Business Cards – join our workshops!
• CitiManager changes for Administrators of Visa Business Debit and Credit Cards Programs
• CitiDirect: enhanced security for new user application
• Audits – responding to the Auditor’s request
• Bank holidays: October and November 2023

• Users’ first impressions after migration to the new CitiDirect
• Available through the mObywatel application, the “mObywatel” (mDowód) document is a novel form of identity documentation
• FRAUD: Understanding Fraud Scams
• FRAUD: Business Email Compromise. Watch out for fake invoices!
• We stopped processing settlements in RUB
• Bank holidays: September and October 2023

• Cut-off times for accepting orders for outgoing foreign transfers
• Security: create secure passwords
• We stop processing settlements in RUB
• Bank holidays: August and September 2023

• CitiDirect^® MobileToken: Discover the new fast login method
• New CitiDirect^® - check what is worth knowing about the new version of our electronic banking
• Cut-off times for accepting orders for outgoing foreign transfers
• Updates in the Fees and Commissions Table for Corporate Clients of Bank Handlowy w Warszawie S.A.
• List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
• Bank holidays: July and August 2023

• Instant payments: extended transaction processing hours of Express Elixir
• Debit cards - process digitization and simplification of the account structure
• List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
• Updates in the Fees and Commissions Table for Corporate Clients of Bank Handlowy w Warszawie S.A.
• Bank holidays: June and July 2023

• Application for a business card only via CitiManager!
• Electronic Banking: The new generation of CitiDirect: gradual transition to a higher version of the system
• Integration of CitiConnect API with Soneta’s ERP enova365 class system
• Security: create secure passwords
• Bank holidays: May and June 2023

• Activate the administrator functionand manage your cards online via CitiManager!
• FRAUD: Business Email Compromise. Watch out for fake invoices!
• Effective 1 May 2023 – Purpose of Payment Code Requirement for Payments to Malaysia
• CitiDirect MobileToken: Discover the new fast login method
• Bank holidays: April and May 2023

• Business cards: full self-service online – let’s be in touch!
• FRAUD: Business Email Compromise
• No ability to execute payments to Russia via Commerzbank Germany
• CitiDirect^® session extension: improving user convenience
• Update identity documents: important due to the requirements of the AML Act
• Bank holidays: March and April 2023

• FRAUD: Understanding Fraud Scams
• Security: create secure passwords
• Managing your business cards is now easier than ever: CitiManager capabilities and change of hotline opening hours for Card Holders
• Update identity documents: - important due to the requirements of the AML Act
• Business Cards: changes in the compliant procedure
• Migration of SWIFT messages to ISO 20022 standard: reminder
• Instant payments: extended transaction processing hours of Express Elixir
• CitiDirect MobileToken: Enhanced Login Experience
• Bank holidays: February and March 2023

• No. 1 in the Euromoney Cash Management 2022 ranking - the Market Leader title for Citi Handlowy 9th time in a row! - Thank you for your votes!
• FRAUD: best practices how to avoid fraud and what to do in the event of fraud
• Managing your business cards is now easier than ever: CitiManager capabilities and change of hotline opening hours for Card Holders
• CitiDirect MobileToken: Enhanced Login Experience
• Temporary change of the bank’s correspondence address: from November 28, 2022
• Valid identity documents: important due to the amendment of the AML Act
• Bank holidays: January 2023

• Cut of time for receiving payments in Citi Handlowy on 23 and 30 December 2022
• Temporary change of the bank’s correspondence address: from November 28, 2022
• Be vigilant and protect your business from fraud during holiday season!
• Introduction of the euro in Croatia as of January 1, 2023: cut-off times of last transactions in HRK in December, 2022
• Bank holidays: January 2023

• No. 1 in the Euromoney Cash Management 2022 ranking - the Market Leader title for Citi Handlowy
• CitiDirect Mobile Token: Enhanced Login Experience
• SLIM VAT 3
• Temporary change of the bank’s correspondence address: from November 28, 2022
• Migration of SWIFT messages to ISO 20022 standard: moved to March 2023
• Introduction of the euro in Croatia as of January 1, 2023: cut-off times of last transactions in HRK in December, 2022
• Hours of accepting orders by KIR on December 30, 2022
• Valid identity documents: important due to the amendment of the AML Act
• Bank holidays: December 2022 and January 2023

• Electronic Banking: The new generation of CitiDirect: gradual transition to a higher version of the system
• Valid identity documents: important due to the amendment of the AML Act
• Changes to the Business Cards documentation: a reminder
• Introduction of the euro in Croatia: as of January 1, 2023!
• Bank holidays: November and December 2022

• Introduction of the euro in Croatia: as of January 1, 2023!
• Electronic Banking: chat with helpdesk represenatative today!
• Migration of SWIFT messages to ISO 20022 standard
• Changes to the Business Cards documentation: a reminder
• Valid identity documents: important due to the amendment of the AML Act
• Bank holidays: October and November 2022

• Electronic Banking: chat with HelpDesk CitiDirect BE® Technical Support today!
• Valid identity documents: important due to the amendment of the AML Act
• Execution of foreign payments: AUD, JPY, KZT and CNY
• Bank holidays: September and October 2022

• Security: 8 Tips on How to Stay Safe When Shopping Online
• Business Cards: the documentation change
• Migration of SWIFT messages to ISO 20022 standard
• Valid identity documents: important due to the amendment of the AML Act
• Electronic Banking: User Zone
• Bank holidays: August and September 2022

• Security: Ransomware
• Business Cards: the documentation change
• Internal transfers: processing changes
• Valid identity documents: important due to the amendment of the AML Act
• Electronic Banking: User Zone;
• Bank holidays: July and August 2022

Newsletter no. 6

In this issue:

• Security: Business Email Compromise (BEC)
• CitiDirect BE: easier contact with HelpDesk
• Cross-border payments: the default cost option
• Valid identity documents: important due to the amendment of the AML Act
• Self-service: how to add and modify user entitlements in CitiDirect BE
• Bank holidays: June and July 2022

• Wersja polska - Aktualności nr 6 (2 406 kB)
• English version - Newsletter no.6 (1 996 kB)

Newsletter no. 5

In this issue:

• Euromoney Cash Management 2022 is one of the world’s leading surveys of our industry
• Cross-border payments:the default cost option
• Valid identity documents: important due to the amendment of the AML Act
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights: start taking control of your payments today
• Security: Telephone spoofing
• Self-service: how to add and modify user entitlements in CitiDirect BE
• CitiDirect BE Mobile: Easier login to desktop version of CitiDirect BE
• Bank holidays: May and June 2022

• Wersja polska - Aktualności nr 5 (2 889 kB)
• English version - Newsletter no.5 (2 998 kB)

Newsletter no. 3

In this issue:

• We are cancelling the fees for individual and corporate transfers to Ukraine
• Security: don’t rely on unverified sources when investing your funds
• Citi Trade Portal: attachments
• Valid identity documents: important due to the amendment of the AML Act
• SEPA Payments vs. EUR Foreign Payments sent to recipients in the European Union
• Multi-currency account: one account – over 140 currencies
• Citi® Payment Insights: start taking control of your payments today
• CitiDirect BE: Account Certification Tool
• Self-service: manage CitiDirect BE authentication tools yourself
• Bank holidays: March and April 2022

• Wersja polska - Aktualności nr 3 (4 927 kB)
• English version - Newsletter no. 3 (4 306 kB)

Newsletter no. 2

In this issue:

• Certificates for authors: quickly and precisely
• Valid identity documents: important due to the amendment of the AML Act
• Citi Trade Portal: notifications
• Citi® Payment Outlier Detection: we introduce Intelligent Payment Review for corporate clients
• Security: watch out for phone hacking atttacks
• Self-service: CitiDirect BE user entitlement report - user rights verification
• Bank holidays: February and March 2022

• Wersja polska - Aktualności nr 2 (3 206 kB)
• English version - Newsletter no. 2 (2 787 kB)

Newsletter no. 1

In this issue:

• LIBOR reference rate and benchmarks reform – important information
• CitiService IVR cards:delivery change
• Bank holidays: December 2021 and January 2022
• SLIM VAT2: changes in the disposal of VAT funds – KRUS payments
• Valid identity documents: important due to the amendment of the AML Act
• Self-service: CitiDirect BE user entitlement report – user rights verification by the Security Manager
• CitiDirect BE Mobile: Easier login to desktop version of CitiDirect BE
• Bank holidays: January 2022

• Wersja polska - Aktualności nr 1 (2 129kB)
• English version - Newsletter no. 1 (1 710 kB)

Newsletter no. 13

In this issue:

• Cut of time for receiving payments in Citi Handlowy on 24 and 31 December 2021
• LIBOR reference rate and benchmarks reform – important information
• Bank holidays: December 2021 and January 2022

• Wersja polska - Aktualności nr 13 (3 061kB)
• English version - Newsletter no. 13 (3 058kB)

Newsletter no. 13

In this issue:

• Cut of time for receiving payments in Citi Handlowy on 24 and 31 December 2020
• Reminder of information about the change in authentication method of online transactions – pay attention if your company makes online payments with Debit Cards!
• Corporate Credit Cards:
  Have you tried biometrics and CitiManager app yet?
• Bank holidays in December 2020

• Wersja polska - Aktualności nr 13 (1 006 kB)
• English version - Newsletter no. 13 (964 kB)

Newsletter no. 13

In this issue:

• Cut of time for receiving payments in Citi Handlowy on 24 and 31 December 2019
• Bank holidays in December 2019

• Wersja polska - Aktualności nr 13 (689 kB)
• English version - Newsletter no. 13 (692 kB)

Newsletter no. 12

In this issue:

• New Tax microaccount from 1 of January
• The next phase of digitization, automation for incoming payment
• Harmonization of fees
• Zeroing balances for state-budget units
• Bank holidays in December 2019

• Wersja polska - Aktualności nr 12 (657 kB)
• English version - Newsletter no. 12 (607 kB)

Newsletter no. 11

In this issue:

• Implementation of electronic signature in the process of Opinion and Bank Certificates
• Update of “Authorisations to contact the Bank”
• eForms – electronic documents exchange platform
• Annual balance confirmations
• Changes in Split Payment Mechanism
• Updates in the Table of Fees and Commissions
• Bank holidays in November and December 2019

• Wersja polska - Aktualności nr 11 (359 kB)
• English version - Newsletter no. 11 (355 kB)

Newsletter no. 10

In this issue:

• “Stained Glass” Project
• Euromoney Cash Management Survey 2019 – we are No. 1 in the ranking!
• PSD2 Directive – find out what will change in CitiDirect BE
• New security procedures for email correspondence
• Full digitization of bank statements by the end of 2019
• Changes in the charging process in case of insufficient funds
• Annual balance confirmations
• Bank holidays in October and November 2019

• Wersja polska - Aktualności nr 10 (1132 kB)
• English version - Newsletter no. 10 (1128 kB)

Newsletter no. 9

In this issue:

• Changes to the Terms & Conditions and the Tariff of Bank Fees and Commissions
• Changes involving Corporate Cards
• Planned changes in the connection with the CitiService Representative
• Modification of the charging process in the absence of funds
• Bank holidays in September and October 2019

• Wersja polska - Aktualności nr 9 (970 kB)
• English version - Newsletter no. 9 (964 kB)

Newsletter no. 8

In this issue:

• Modification of the charging process in the absence of funds
• Changes in the Split Payment Mechanism (MPP)
• Bank holidays in August and September 2019 r.

• Wersja polska - Aktualności nr 8 (734 kB)
• English version - Newsletter no. 8 (732 kB)

Newsletter no. 7

In this issue:

• Pre-paid Payment Cards - changes in the card issuance and handing process
• Bank documentation update
• Electronization of the process of issuing bank guarantees
• Bank holidays in July and August 2019

• Wersja polska - Aktualności nr 7 (799 kB)
• English version - Newsletter no. 7 (798 kB)

Newsletter no. 5

In this issue:

• Euromoney Cash Management Survey 2019
• Important security information!
• Important information for card programme administrators
• eForms - electronic documents exchange platform
• Bank holidays in May and June 2019

• Wersja polska - Aktualności nr 5 (535 kB)
• English version - Newsletter no. 5 (533 kB)

Newsletter no. 4

In this issue:

• eForms - electronic documents exchange platform
• Settlements in the currency of a counterparty - why is it a good idea?
• Updates in the Table of Fees and Commissions
• Bank documentation update
• Bank holidays in April and May 2019

• Wersja polska - Aktualności nr 4 (549 kB)
• English version - Newsletter no. 4 (547 kB)

Newsletter no. 3

In this issue:

• Electronization of the process of issuing bank guarantees
• Change of the address of the Regional Processing Centre in Olsztyn
• Annual confirmation of balances
• Bank holidays in March and April 2019

• Wersja polska - Aktualności nr 3 (447 kB)
• English version - Newsletter no. 3 (446 kB)

Newsletter no. 2

In this issue:

• Currency settlements in a multi-currency accou
• Electronization of the process of issuing bank guarantees
• Applications for issuance of a Visa Business Card and Visa Business Debit Card now available at the eForms platform
• Prepaid Cards – we are expanding our services for you
• Annual confirmation of balances
• Bank holidays in February and March 2019

• Wersja polska - Aktualności nr 2 (308 kB)
• English version - Newsletter no. 2 (308 kB)

Newsletter no. 1

In this issue:

• It has never been so easy to request and use your Visa Business Card
• Feature: It is even easier to apply for Visa Business Debit Card
• Visit our new CitiDirect BE information portal to experience the full potential of our system!
• Bank holidays in January and February 2019

• Wersja polska - Aktualności nr 1 (227 kB)
• English version - Newsletter no. 1 (236 kB)

Newsletter no. 12

In this issue:

• CitiDirect BE - change of the default cost option
• Zeroing balances for state-budget units
• eForms - electronic documents exchange platform
• Financial Markets - eForms
• Changes in regulations and handling processes for card products
• Acceptance hours at KIR on 24 and 31 December 2018
• Bank holidays in December 2018

• Wersja polska - Aktualności nr 12 (299 kB)
• English version - Newsletter no. 12 (294 kB)

Newsletter no. 11

In this issue:

• Euromoney 2018 magazine survey - results
• Annual balance confirmations
• eForms - Electronic Document Exchange Platform
• Bank holidays in November and December 2018

• Wersja polska - Aktualności nr 11 (280 kB)
• English version - Newsletter no. 11 (245 kB)

Newsletter no. 10

In this issue:

• eForms - Electronic Document Exchange Platform
• Annual balance confirmations
• Prepaid Cards - changed file format for card applications in connection with amended policy against money laundering and financing of terrorism
• Business Cards - invalid applications will no longer be accepted
• Bank holidays in September and November 2018

• Wersja polska - Aktualności nr 10 (250 kB)
• English version - Newsletter no. 10 (248 kB)

Newsletter no. 9

In this issue:

• Electronic bank statement - for the sake of the environment and a company's convenience
• Transfers to Russia in Russian rubles (RUB) - changes
• Legal changes in the implementation of enforcement notes
• Currency settlements in a multi-currency account
• The AML Act - changes with regard to identification and verification of identity
• Bank holidays in August and September 2018

• Wersja polska - Aktualności nr 9 (171 kB)
• English version - Newsletter no. 9 (166 kB)

Newsletter no. 8

In this issue:

• Electronic bank statements
• Transfers to Russia in Russian rubles (RUB) – changes
• Currency settlements in a multi-currency account
• The AML Act – changes with regard to identification and verification of identity
• Legal changes in the implementation of enforcement notes
• Bank holidays in August and September 2018

• Wersja polska - Aktualności nr 8 (319 kB)
• English version - Newsletter no. 8 (316 kB)

Newsletter no. 7

In this issue:

• Important information for corporate card users Visa business (Visa Business Debit Cards, Visa Business Charge Cards, Guaranteed Visa Business Cards, prepaid payment cards)
• Charges for servicing Guarantee Cards to be brought back
• Repayment of Visa Business cards with chips
• Visa Business Card - a higher level of security
• Bank holidays in July and August 2018

• Wersja polska - Aktualności nr 7 (319 kB)
• English version - Newsletter no. 7 (316 kB)

Newsletter no. 6

In this issue:

• Visa Business Card – a higher level of security
• Split Payment – VAT account reports – 15 June 2018
• New number for contacting the Corporate Card Service Division
• The GDPR and Business Cards
• Charges for servicing Guarantee Cards to be brought back
• Redesign of the profile of the CitiManager platform Administrator
• Combining Visa Business Guaranteed Card and Visa Business Charge Card documentation
• As of 28 July 2018, CitiDirect BE will require the LTS 1.2 protocol
• Bank holidays in June and July 2018

• Wersja polska - Aktualności nr 6 (419 kB)
• English version - Newsletter no. 6 (417 kB)

Newsletter no. 5

In this issue:

• We are introducing a higher security standard
• CitiDirect BE Portal - new functionalities
• Bank documentation update
• As of 28 July 2018, CitiDirect BE will require the LTS 1.2 protocol
• Settlements in exotic currencies
• Euromoney Cash Management Survey
• The STIR Act - objective and scope
• Bank holidays in May and June 2018

• Wersja polska - Aktualności nr 5 (381 kB)
• English version - Newsletter no. 5 (378 kB)

Newsletter no. 4

In this issue:

• From May 12, 2018 onwards CitiDirect BE will require TLS 1.2 protocol
• Split Payment Mechanism - new VAT accounts
• Order submission (cut-off) times - outgoing transfers
• Repayment of Visa Business cards with chips
• Bank holidays in April and May 2018

• Wersja polska - Aktualności nr 4 (432 kB)
• English version - Newsletter no. 4 (430 kB)

Newsletter no. 3

In this issue:

• Annual confirmation of balances
• Updates in the Table of Fees and Commissions
• New forms: application to open sub-account and Specimen Signature Card
• Change in electronic banking
• The Regional Processing Centre in Olsztyn has a new address
• IMPORTANT INFORMATION FOR USERS OF VISA BUSINESS CORPORATE CARDS (Visa Business Debit Cards, Visa Business Charge Cards, Guaranteed Visa Business Cards)
• Bank holidays in March and April 2018

• Wersja polska - Aktualności nr 3 (362 kB)
• English version - Newsletter no. 3 (360 kB)

Newsletter no. 2

In this issue:

• Your Card on the Move
• The Regional Processing Centre in Olsztyn has a new address
• Split Payment Mechanism
• Annual confirmation of balances
• Export L/C - co-operation agreement with Bank Gospodarstwa Krajowego
• Important information for users of Visa Business corporate cards
• Technical innovation facility
• Bank holidays in February and March 2018

• Wersja polska - Aktualności nr 2 (331 kB)
• English version - Newsletter no. 2 (329 kB)

Newsletter no. 1

In this issue:

• Certificates for the Auditor
• Split Payment Mechanism
• Bank holidays in January and February 2018

• Wersja polska - Aktualności nr 1 (500 kB)
• English version - Newsletter no. 1 (498 kB)

Newsletter (Special edition)

In this edition:

• Acceptance hours at KIR on 29 December 2017
• Cash services – convoy lists
• Convenient and efficient management of Client Profile Settings – CitiDirect BE Client Security Manager
• Changes of the rules of payment of contributions for Polish Social Insurance Institution (ZUS)

• Wersja polska - Aktualności (wydanie specjalne) (256 kB)
• English version - Newsletter Special edition (251 kB)

Newsletter no. 12

In this edition:

• Acceptance hours at KIR on 29 December 2017
• Cash services – convoy lists
• Convenient and efficient management of Client Profile Settings – CitiDirect BE Client Security Manager
• Changes of the rules of payment of contributions for Polish Social Insurance Institution (ZUS)
• Euromoney 2017 magazine survey – results
• Annual balance confirmations
• Certificates for the Auditor
• Clearing balances for Budgetary Units
• Bank holidays in December 2017

• Wersja polska - Aktualności nr 12 (335 kB)
• English version - Newsletter no. 12 (334 kB)

Newsletter no. 11

In this edition:

• eForms – Electronic Document Exchange Platform
• Annual balance confirmations
• Certificates for the Auditor
• Changes of the rules of payment of contributions for Polish Social Insurance Institution (ZUS)
• Clearing balances for Budgetary Units
• Cut off Times for import (outgoing) transfers in foreing currency
• Cut off Times for export (incoming) transfers in foreing currency
• Bank holidays in November and December 2017

• Wersja polska - Aktualności nr 11 (299 kB)
• English version - Newsletter no. 11 (295 kB)

Newsletter no. 10

In this edition:

• Bank documentation – data update
• eGuarantee – new way of delivering bank guarantee to beneficiary
• Bank holidays in October and November 2017

• Wersja polska - Aktualności nr 10 (232 kB)
• English version - Newsletter no. 10 (232 kB)

Newsletter no. 9

In this edition:

• We are answering your questions – fast and with precision!
• eGuarantee – new way of delivering bank guarantee to beneficiary
• Citi Trade Portal
• HUB FX – new currency available to Citi Handlowy customers
• Bank holidays in September and October 2017

• Wersja polska - Aktualności nr 9 (232 kB)
• English version - Newsletter no. 9 (232 kB)

Newsletter no. 8

In this edition:

• CitiDirect user reviews and the terms of using the SafeWord card
• We are answering your questions – fast and with precision!
• CitiManager – business cards under your control
• Important information for customers using guaranteed Visa Business cardsl
• Important information for customers using Visa Business Charge Cards
• eGuarantee – new way of delivering bank guarantee to beneficiary
• Bank holidays in August and September 2017

• Wersja polska - Aktualności nr 8 (232 kB)
• English version - Newsletter no. 8 (232 kB)

Newsletter no. 7

In this issue:

• Important information for Customers using Visa Business charge cards
• Citi Trade Portal
• Bank holidays in July and August 2017

• Wersja polska - Aktualności nr 7 (232 kB)
• English version - Newsletter no. 7 (232 kB)

Newsletter (Special edition)

In this issue:

• Important information for Customers using Visa Business charge cards

• Wersja polska - Aktualności (Wydanie specjalne) (185 kB)
• English version - Newsletter (Special edition) (183 kB)

Newsletter no. 6

In this issue:

• Bank documentation – data update
• eGuarantee – new way of delivering bank guarantee to beneficiary
• Changes in the processing of incoming payments in foreign currency and PLN through the SWIFT system
• HUB FX – new currency available to Citi Handlowy customers
• Bank holidays in June and July 2017

• Wersja polska - Aktualności nr 6 (207 kB)
• English version - Newsletter no. 6 (216 kB)

Newsletter no. 5

In this issue:

• Bank documentation – data update
• eGuarantee – new way of delivering bank guarantee to beneficiary
• Euromoney Cash Management survey
• Bank holidays in April and May 2017

• Wersja polska - Aktualności nr 5 (207 kB)
• English version - Newsletter no. 5 (216 kB)

Newsletter no. 4

In this issue:

• Bank documentation – data update
• CitiDirect user reviews and the terms of using the SafeWord card
• Execution of payments in PLN to Polish banks
• Introduction of the new PLN 500 note by the National Bank of Poland
• Euromoney Cash Management survey
• Bank holidays in April and May 2017

• Wersja polska - Aktualności nr 4 (207 kB)
• English version - Newsletter no. 4 (216 kB)

Newsletter no. 3

In this issue:

• Bank documentation – data update
• Confirmation of year end balances
• Bank holidays in March and April 2017

• Wersja polska - Aktualności nr 3 (207 kB)
• English version - Newsletter no. 3 (216 kB)

Newsletter no. 2

In this issue:

• CitiDirect – fee for preparing a list of user authorizations
• Confirmation of end year balances
• Execution of SEPA payments
• Deadline time for SEPA orders
• Important information for Visa Business Debit cardholders
• Bank holidays in Feb and Mar 2017

• Wersja polska - Aktualności nr 2 (343 kB)
• English version - Newsletter no. 2 (342 kB)

Newsletter (Special edition)

In this issue:

• Important information for Visa Business Debit cardholders - switching from magnetic strip cards to chip cards

• Wersja polska - Aktualności (Wydanie specjalne) (185 kB)
• English version - Newsletter (Special edition) (183 kB)

Newsletter no. 1

In this issue:

• Settlements of SEPA transactions
• Reviews of CitiDirect users and the rules of use of a SafeWord card
• CitiDirect - Fee for preparation of a user entitlement list
• Cut-off times for cross-border orders
• Important information for users of debit cards
• Rules of execution of RUB transfers
• Bank holidays in January and February 2017

• Wersja polska - Aktualności nr 1 (1,945 MB)
• English version - Newsletter no. 1 (1,95 MB)

Newsletter no. 13

In this issue:

• Hours for acceptance of orders on 23 and 30 December 2016
• Hours of operation of CitiService

• Wersja polska - Aktualności nr 13 (1 316 kB)
• English version - Newsletter no. 13 (1 314 kB)

Newsletter no. 12

In this issue:

• Euromoney 2016
• MobilePASS
• Certificates and audits
• Clearing balances for Budgetary Units
• FACTA reminder
• Hours of taking orders on 30 December 2016
• New Table of Fees and Commissions
• Bank holidays in December 2016

• Wersja polska - Aktualności nr 12 (1 630 kB)
• English version - Newsletter no. 12 (860 kB)

Newsletter no. 11

In this issue:

• SEPA Direct Debit— reminder
• FATCA - reminder
• New Fee and Commission Tariff
• VISA Cards – a transaction authorization break
• Annual balance confirmations
• Certificates and audits
• Bank holidays in November and December 2016

• Wersja polska - Aktualności nr 11 (1 296 kB)
• English version - Newsletter no. 11 (1 474 kB)

Newsletter no. 10

In this issue:

• SEPA Direct Debit - reminder
• FATCA - reminder
• Bank holidays in October and November 2016

• Wersja polska - Aktualności nr 10 (1 075 kB)
• English version - Newsletter no. 10 (1 067 kB)

Newsletter no. 10

In this issue:

• SEPA Direct Debit - reminder
• FATCA - reminder
• Bank holidays in October and November 2016

• Wersja polska - Aktualności nr 10 (1 075 kB)
• English version - Newsletter no. 10 (1 067 kB)

Newsletter no. 9

In this issue:

• Changes in the settlement of incoming Elixir and Euro Elixir sessions
• Review of CitiDirect users and terms of the use of Safeword card
• Bank holidays in September and October 2016

• Wersja polska - Aktualności nr 9 (1 377 kB)
• English version - Newsletter no. 9 (1 378 kB)

Newsletter no. 8

In this issue:

• Cash withdrawals - reminder
• Paper order - additional controls
• Bank holidays in August and September 2016

• Wersja polska - Aktualności nr 8 (978 kB)
• English version - Newsletter no. 8 (930 kB)

Newsletter no. 7

In this issue:

• Euromoney Magazine Survey completed
• NATO summit in Warsaw on 7-9 July 2016 – useful information
• SEPA – the last step of migration of euro payments in the European Union
• Bank holidays in July and August 2016

• Wersja polska - Aktualności nr 7 (1 244 kB)
• English version - Newsletter no. 7 ( 1 325 kB)

Newsletter no. 6

In this issue:

• 2016 Euromoney Magazine Survey – Only a few days left – vote
• Electronic platform for finan-cial products and trade fi-nance
• Quick ways to authorize and release payments with Citi Direct!
• Bank holidays in June and July 2016

• Wersja polska - Aktualności nr 6 (1 709 kB)
• English version - Newsletter no. 6 ( 1 717 kB)

Newsletter no. 5

In this issue:

• Euromoney survey 2016 already launched – cast your vote!
• New General Terms and Conditions of Customer Service coming soon
• Change of Customer Document Zone Address
• Bank holidays in May and June 2016

• Wersja polska - Aktualności nr 5 (270 kB)
• English version - Newsletter no. 5 (177 kB)

Newsletter no. 4

In this issue:

• Euromoney 2016 Poll – Vote for the Best Bank in April!
• Infotrade Hotline Transferred to CitiService
• Change of Customer Document Zone Address
• Bank holidays in April and May 2016

• Wersja polska - Aktualności nr 4 (1,113 MB)
• English version - Newsletter no. 4 (1, 048 MB)

Newsletter no. 3

In this issue:

• Amendments to the Table of Fees and Commissions of Visa Business Charge and Guaranteed Cards
• Internal payment orders in foreign currency
• Rules for using the Other Instructions field on the Foreign Transfer form in the CitiDirect system
• List of recently changed SWIFT codes
• Bank holidays in March and April 2016

• Wersja polska - Aktualności nr 3 (1,228 MB)
• English version - Newsletter no. 3 (1, 115 MB)

Newsletter no. 2

In this issue:

• Amendment to the Table of Fees and Commissions
• Annual balance confirmation
• Information for users of Visa Business charge, guaran-teed and debit cards, and of prepaid cards
• Amendment to the Banking Law
• Bank holidays in February and March 2016

• Wersja polska - Aktualności nr 2 (1,045 MB)
• English version - Newsletter no. 2 (995 kB)

Newsletter no. 1

In this issue:

• Amendment to the Table of Fees and Commissions
• Changes in the FX transaction settle-ment method: pay cards
• Safe use of CitiDirect: best practices
• CitiDirect: take advantage and upgrade your security level
• Warning: hacker attacks
• CitiDirect: review of user rights
• Citi Handlowy among the leaders
• RESPECT Index with Citi Handlowy
• Bank holidays in January and February 2016

• Wersja polska - Aktualności nr 1 (1,70 MB)
• English version - Newsletter no. 1 (1,71 MB)

Newsletter no. 13 - special edition

In this issue:

• Customer instruction acceptance deadlines on December 24 and 31, 2015
• Bank documents: a reminder on updating the details
• CitiService operating hours on December 24 and 31, 2015

• Wersja polska - Aktualności nr 13 (800 KB)
• English version - Newsletter no. 13 (940 KB)

Newsletter no. 12

In this issue:

• Zeroing Balances of Local Government Entities: deadline for submitting instructions
• NBP and KIR operations on December 24 and December 31, 2015
• Bank documents: updating the address details
• Certificate for the auditor: useful information
• Bank holidays in December 2015

• Wersja polska - Aktualności nr 12 (912 KB)
• English version - Newsletter no. 12 (1 MB)

Newsletter no. 11

In this issue:

• Citi Handlowy - the best cash management in Poland according to Euromoney!
• Bank documents: updating the address details
• Certificate for the auditor: useful information
• Bank holidays in November and December 2015

• Wersja polska - Aktualności nr 11 (895 KB)
• English version - Newsletter no. 11 (990 KB)

Newsletter no. 10

In this issue:

• Bank documents updating the address details
• Changes in the account documentation
• Bank holidays in October and November 2015

• Wersja polska - Aktualności nr 10 (810 KB)
• English version - Newsletter no. 10 (871 KB)

Newsletter no. 9

In this issue:

• CitiDirect – review of user rights
• New currencies available in Multicurrency Account
• Bank holidays in September and October 2015

• Wersja polska - Aktualności nr 9 (1,31 MB)
• English version - Newsletter no. 9 (1,28 MB)

Newsletter no. 8

In this issue:

• End of the Euromoney Magazine survey
• Changes in Customs Office transfer processing: a reminder
• Protect your computer against malware attacks
• Stay connected with financial markets
• Bank holidays in August and September 2015

• Wersja polska - Aktualności nr 8 (1 MB)
• English version - Newsletter no. 8 (1 MB)

Newsletter no. 7

In this issue:

• Euromoney Magazine Survey. Only few days left
• CitiDirect - extension of account balance and transaction history
• Changes in transfer orders for customs payments
• A new Table of Fees and Commissions of Bank Handlowy w Warszawie S.A.
• Key principles of foreign transfers – a reminder
• City Handlowy ranked third best commercial bank by Gazeta Bankowa
• Bank holidays in July and August 2015

• Wersja polska - Aktualności nr 7 (1,15 MB)
• English version - Newsletter no. 7 (1,20 MB)

Newsletter no. 6

In this issue:

• Euromoney Magazine Survey - your vote counts
• Bank holidays in June and July 2015

• Wersja polska - Aktualności nr 6 (1,03 MB)
• English version - Newsletter no. 6 (1,03 MB)

Newsletter no. 5

In this issue:

• Euromoney Magazine Survey
• Maintaining access to CitiDirect Electronic Banking
• CitiDirect BE Tablet mobile application: a reminder
• Bank holidays in May and June 2015

• Wersja polska - Aktualności nr 5 (1,02 MB)
• English version - Newsletter no. 5 (1,1 MB)

Newsletter no. 4

In this issue:

• Settlements in exotic currencies
• CititDirect - Overview of user entitlements
• Bank holidays in April and May 2015

• Wersja polska - Aktualności nr 4 (990 KB)
• English version - Newsletter no. 4 (1,06 MB)

Newsletter no. 3

In this issue:

• SEPA Direct Debit Business to Business (B2B): a new product from Citi Handlowy
• Easier provision of transfer confirmations with ITC 2.0
• Bank holidays in March and April 2015

• Wersja polska - Aktualności nr 3 (928 KB)
• English version - Newsletter no. 3 (975 KB)

Newsletter no. 2

In this issue:

• Citi Handlowy supports Polish entrepreneurs
• Change in logging on to CitiDirect BE: a reminder
• Bank holidays in February and March 2015

• Wersja polska - Aktualności nr 2 (848 KB)
• English version - Newsletter no. 2 (1 MB)

Newsletter no. 1

In this issue:

• Citi Handlowy partnering the 25th Anniversary Gala
• IMPORTANT: Change in logging on to CitiDirect EB
• Review of CitiDirect user rights
• Correct BIC/SWIFT code: a reminder
• Citi Handlowy included in the RESPECT Index for the eighth time
• Bank holidays in Januaryand February 2015

• Wersja polska - Aktualności nr 1 (1,39 MB)
• English version - Newsletter no. 1 (1,40 MB)

Newsletter no. 13 - special edition

In this issue:

• Customer instruction acceptance deadlines on December 24 and 31, 2014
• Bank documents: a reminder on updating the details
• CitiService operating hours on December 24 and 31, 2014

Wersja polska - Aktualności nr 13 (PDF, 774 KB)
English version - Newsletter no. 13 (PDF, 904 KB)

Newsletter no. 12

In this issue:

• Zeroing Balances of Local Government Entities: Deadline for Submitting Instructions
• NBP and KIR Operations on December 24 and December 31, 2014
• Citi Trade Portal reminder
• CitiDirect Electronic Banking: maintaining the access
• Product information: cut off times for foreign transfer instructions
• Bank documents: updating the details
• Bank Holidays in December 2014

Wersja polska - Aktualności nr 12 (PDF, 1,14 MB)
English version - Newsletter no. 12 (PDF, 1,21 MB)

Newsletter no. 11

In this issue:

• Results of the Euromoney Magazine survey
• Current cut off times for incoming foreign transfers in RUB, LTL, SEK and HRK
• Citi Trade Portal: system functionality
• Inactive User View: a new functionality of CitiDirect
• Bank documents: updating address details
• Bank holidays in November and December 2014

Wersja polska - Aktualności nr 11 (PDF, 1,14 MB)
English version - Newsletter no. 11 (PDF, 1,11 MB)

Newsletter no. 10

In this issue:

• Bank documents: updating the address details
• Bank account: changes in the account documentation – new forms only
• CitiDirect: new setup requests forms for CitiDirect and CitiDirect EB
• Bank holidays in October and November 2014

Wersja polska - Aktualności nr 10 (PDF, 925 KB)
English version - Newsletter no. 10 (PDF, 968 KB)

Newsletter no. 9

In this issue:

• CitiFX Pulse: Making foreign exchange easy
• CitiDirect: Issuing PDF account statements
• Changes in bank account documents
• Bank holidays in September and October 2014

Wersja polska - Aktualności nr 9 (PDF, 1,40 MB)
English version - Newsletter no. 9 (PDF, 0,49 MB)

Newsletter no. 8

In this issue:

• End of the Euromoney Magazine survey
• Financial data from the GUS app in an XML file
• CitiDirect BE Tablet mobile application already available
• Citi Handlowy congratulates Poland on the 25 years of economic freedom
• Bank holidays in August and September 2014

Wersja polska - Aktualności nr 8 (PDF, 1,37 MB)
English version - Newsletter no. 8 (PDF, 1,45 MB)

Newsletter no. 7

In this issue:

• Euromoney survey
• Security requirements related to paper orders (MIFT)
• CitiDirect – the implementation of a dedicated SEPA transfer form
• Trade Services Financing recommendations
• CitiDirect - New CitiDirect and Citidirect BE configuration
• Bank holidays in July and August 2014

Wersja polska - Aktualności nr 7 (PDF, 1,29 MB)
English version - Newsletter no. 7 (PDF, 1,21 MB)

Newsletter no. 6

In this issue:

• Euromoney Magazine survey
• Product information - reminder
• Bank holidays in June and July 2014

Wersja polska - Aktualności nr 6 (PDF, 539 KB)
English version - Newsletter no. 6 (PDF, 617 KB)

Newsletter no. 5

In this issue:

• Q&A for Trade Service and Citi Trade Portal's expanded functionality
• Euromoney Magazine Survey 2014
• New leasing product information
• Bank holidays in May and June 2014

Wersja polska - Aktualności nr 5 (PDF, 567 KB)
English version - Newsletter no. 5 (PDF, 598 KB)

Newsletter no. 4

In this issue:

• Trade Hotline—new functionality
• Express Elixir product information
• Bank holidays in April and May 2014

Wersja polska - Aktualności nr 4 (PDF, 517 KB)
English version - Newsletter no. 4 (PDF, 714 KB)

Newsletter no. 3

In this issue:

• Bank holidays in March and April 2014
• Maciej Żurawek, Head of Citiservice Customer Department, shares his thoughts on Citiservice’s role in helping businesses grow and expand
• Maciej Żurawek talks about customer service at Citi Handlowy

Wersja polska - Aktualności nr 3 (PDF, 570 KB)
English version - Newsletter no. 3 (PDF, 618 KB)

Newsletter no. 2

In this issue:

• Bank holidays in February and March 2014
• Trade Factoring: a growing interest among clients
• New products on Citi Trade Portal

Wersja polska - Aktualności nr 2 (PDF, 394 KB)
English version - Newsletter no. 2 (PDF, 468 KB)

Newsletter no. 1

In this issue:

• Bank holidays in January and February 2014
• Citi Handlowy takes first prize in the Ministry Of Finance’s competition
• Business without limits!
• RESPECT Index with Citi Handlowy for the seventh time
• How to enter SEPA foreign transfers in Citidirect
• Annual Balance Confirmation: A REMINDER
• New version of JAVA SUN for Citidirect
• Automatic confirmation of the local –ITC transfer

Wersja polska - Aktualności nr 1 (PDF, 552 KB)
English version - Newsletter no. 1 (PDF, 553 KB)

Newsletter no. 13

In this issue:

• Customer Instruction Acceptance Deadlines on December 24 and 31, 2013
• CitiService Operating Hours on December 24 and 31, 2013

Wersja polska - Aktualności nr 13 (PDF, 631 KB)
English version - Newsletter no. 13 (PDF, 605 KB)

Newsletter no. 12

In this issue:

• Bank Holidays in December 2013
• Sending Foreign Bank Transfers to Jordan: New Account Format Effective from February 2, 2014
• NBP and KIR Operations on December 24 and December 31, 2013
• Zeroing Balances of Local Government Entities: Deadline for Submitting Instructions
• Making Settlements in the Chinese Yuan

Wersja polska - Aktualności nr 12 (PDF, 435 KB)
English version - Newsletter no. 12 (PDF, 456 KB)

Newsletter no. 11

In this issue:

• Bank Holidays in November and December 2013
• New Documentation for Trade Products Available
• Citi with the Best Transaction Banking Services in the Central and Eastern Europe
• How to Make a Foreign Bank Transfer: Other Instructions Field
• Express Payments in EUR: TARGET 2 Transfers

Wersja polska - Aktualności nr 11 (PDF, 561 KB)
English version - Newsletter no. 11 (PDF, 644 KB)

Newsletter no. 10

In this issue:

• Bank Holidays in October and November 2013
• Citi Trade Portal – New Functionality
• ISO Certification for Bank Handlowy
• Amendments to the Table of Fees and Commissions
• General Terms and Conditions of Customer Service

Wersja polska - Aktualności nr 10 (PDF, 516 KB)
English version - Newsletter no. 10 (PDF, 568 KB)

Newsletter no. 9

In this issue:

• Bank holidays in September and October 2013
• Service provision dates for Trade products
• Express Elixir Transfers – immediate domestic payments available in Citidirect
• Citidirect – Customer Academy
• Details of payment orders in RUB (Russian ruble)

Wersja polska - Aktualności nr 9 (PDF, 411 KB)
English version - Newsletter no. 9 (PDF, 471 KB)

Newsletter no. 8

In this issue:

• Bank holidays in August and September 2013
• Rules for submission of SEPA format transfer instructions through Citidirect
• Cut-off time for instructions submitted in written form at Citi Handlowy Branches – reminder
• The Euromoney survey has just ended
• 8th edition of the Global Community Day at Citi
• New lease offer prepared by Citi Handlowy
• Warsaw in the TOP50 of the most competitive cities in the world

Wersja polska - Aktualności nr 8 (PDF, 734 KB)
English version - Newsletter no. 8 (PDF, 912 KB)

Newsletter no. 7

In this issue:

• Citi Handlowy unbeaten in the FX transaction market
• Bank holidays in July and August 2013
• Euromoney Survey – ends July 5th – vote now!

Wersja polska - Aktualności nr 7 (PDF, 688 KB)
English version - Newsletter no. 7 (PDF, 759 KB)

Newsletter no. 6

In this issue:

• Euromoney survey has started - vote
• Banking holidays in June and July 2013
• Citi Trade Portal - new functionality

Wersja polska - Aktualności nr 6 (PDF, 629 KB)
English version - Newsletter no. 6 (PDF, 688 KB)

Newsletter no. 5

In this issue:

• A reminder about the obligation to supply personal details of company representatives and consequences of default
• Bank holidays in May and June 2013
• Euromoney 2013 Survey
• CitiDirect Client Academy – a reminder

Wersja polska - Aktualności nr 5 (PDF, 496 KB)
English version - Newsletter no. 5 (PDF, 540 KB)

Newsletter no. 4

In this issue:

• Citi Handlowy is actively supporting eco-friendly activities
• Banking holidays in April and May 2013
• Why is updating your CitiDirect e-mail address so important?
• Outcoming SORBNET system payments
• Reminder of cut-off times for accepting and making foreign orders

Wersja polska - Aktualności nr 4 (PDF, 702 KB)
English version - Newsletter no. 4 (PDF, 765 KB)

Newsletter no. 3

In this issue:

• Citi Handlowy and Brokerage House of Citi Handlowy win 4 WSE awards
• Basic rules of foreign transfers — correspondent bank
• Banking holidays in March and April 2013
• Czech crown outcoming payments

Wersja polska - Aktualności nr 3 (PDF, 538 KB)
English version - Newsletter no. 3 (PDF, 608 KB)

Newsletter no. 2

In this issue:

• We have been chosen as the bank of the capital city of Warsaw for the second tenure
• Citi Handlowy products awarded Europroduct title
• Foreign transfers — reminder
• Banking holidays in February and March 2013
• Amendment of Banking Commission Fees and Charges

Wersja polska - Aktualności nr 2 (PDF, 564 KB)
English version - Newsletter no. 2 (PDF, 639 KB)

Newsletter no. 1

In this issue:

• Citi Handlowy supports Green Investment
• Citi Handlowy ranked #1 among Treasury Securities Dealers
• Citi Trade Portal – Innovation of the Year 2012
• Bank Holidays in January and February 2013
• Payments in Chinese Yuans – Change

Wersja polska - Aktualności nr 1 (PDF, 756 KB)
English version - Newsletter no. 1 (PDF, 1 MB)

Newsletter no. 13 - special edition

In this issue:

• Hours for acceptance of orders on 24 and 31 December 2012
• Working hours of CitiService on 24 and 31 December 2012

Wersja polska - Aktualności nr 13 (PDF, 540 KB)
English version - Newsletter no. 13 (PDF, 564 KB)

Newsletter no. 12

In this issue:

• Banking holiday schedule for December
• Hours of operation at Poland’s Central Bank and Polish Clearing House for filling bank instructions on 24 and 31 December 2012

Wersja polska - Aktualności nr 12 (PDF, 721 KB)
English version - Newsletter no. 12 (PDF, 755 KB)

Newsletter no. 11

In this issue:

• Banking holidays in November and December
• Completion of foreign orders
• Russian ruble payments

Wersja polska - Aktualności nr 11 (PDF, 630 KB)
English version - Newsletter no. 11 (PDF, 620 KB)

Newsletter no. 10

In this issue:

• Newsweek and Forbes’ Awards
• Term deposits—change in interest rates
• CitiDirect Mobile - new feature
• Change in the Payment Services Directive

Wersja polska - Aktualności nr 10 (PDF, 852 KB)
English version - Newsletter no. 10 (PDF, 820 KB)

Newsletter no. 9

In this issue:

• Documentation changes
• Transfer execution on statutory holidays
• Bank holidays
• Extended cutoff times for cross-border transfer instructions

Wersja polska - Aktualności nr 9 (PDF, 683 KB)
English version - Newsletter no. 9 (PDF, 683 KB)

Newsletter no. 8

In this issue:

• Trade loan in foreign currencies
• Operating hours of foreign currency orders
• #1 in Poland in foreign currency turnover
• #2 in the „Quality per bank” ranking

Wersja polska - Aktualności nr 8 (PDF, 741 KB)
English version - Newsletter no. 8 (PDF, 703 KB)

Newsletter no. 7

In this issue:

• Trust Account for Real-Estate Developers
• Bank holidays in July and August 2012
• CitiService volunteers
• Incorrect foreign currency transfer format – Non-STP costs

Wersja polska - Aktualności nr 7 (PDF, 801 KB)
English version - Newsletter no. 7 (PDF, 747 KB)

Newsletter no. 6

In this issue:

• One bank, two traditions, 200 years of progress
• Football game schedule - traffic congestion Euromoney - vote!
• Citi Handlowy Volunteering Program - we have been helping for 7 years

Wersja polska - Aktualności nr 6 (PDF, 689 KB)
English version - Newsletter no. 6 (PDF, 724 KB)

Newsletter no. 5

In this issue:

• End of the competition
• Changes to cross-border payment clearing
• Bank holidays in May and June 2012
• Trade Credit – a successful new product

Wersja polska - Aktualności nr 5 (PDF, 566 KB)
English version - Newsletter no. 5 (PDF, 577 KB)

Newsletter no. 4

In this issue:

• New method of user activation in CitiConnect
• Foreign transfers
• Sanctions imposed by the European Union against Iran
• CitiDirect Mobile for CitiDirect Customers

Wersja polska - Aktualności nr 4 (PDF, 516 KB)
English version - Newsletter no. 4 (PDF, 606 KB)

Newsletter no. 3

In this issue:

• Extended FX offering
• Outgoing and incoming transfers in Russian rubles - reminder
• Liquidity management solutions: Net Balance - reminder

Wersja polska - Aktualności nr 3 (PDF, 473 KB)
English version - Newsletter no. 3 (PDF, 544 KB)

Newsletter no. 2

In this issue:

• EuroElixir - information
• Annual balance confirmation for 2011 – reminder

Wersja polska - Aktualności nr 2 (PDF, 868 KB)
English version - Newsletter no. 2 (PDF, 753 KB)

Newsletter no. 1

In this issue:

• Cash withdrawals
• Changes concerning settlements of outcoming foreign payments

Wersja polska - Aktualności nr 1 (PDF, 868 KB)
English version - Newsletter no. 1 (PDF, 738 KB)

Newsletter no. 14

In this issue:

• Cut-off times for funds transfers on 23rd and 30th December 2011
• Changes to the process of annual balance confirmation – reminder
• Confirmations of executed domestic transfers
• List of Bank units closed from 27th to 31st December 2011

Wersja polska - Aktualności nr 14 (PDF, 891 KB)
English version - Newsletter no. 14 (PDF, 790 KB)

Newsletter no. 13

In this issue:

• Working hours of order acceptance by Poland’s Central Bank (NBP) and Polish Clearing House (KIR S.A.) on December 23 and 30, 2011
• New product of Trade Finance Department
• Transfers in South Korean WON - important
• Acceptance of Euroelixir transfers - important
• Exchange rate foreign transfers – process automation

Wersja polska - Aktualności nr 13 (PDF, 421 KB)
English version - Newsletter no. 13 (PDF, 392 KB)

Newsletter no. 12

In this issue:

• Trade Service Products – new channel of communication with the bank
• Periodical Root Cause Analysis – sealed payments

Wersja polska - Aktualności nr 12 (PDF, 206 KB)
English version - Newsletter no. 12 (PDF, 133 KB)

Newsletter no. 11

In this issue:

• Interest calculator - micropayments
• Urgent and express transfers - reminder
• NPS Questionnaire

Wersja polska - Aktualności nr 11 (PDF, 300 KB)
English version - Newsletter no. 11 (PDF, 317 KB)

Newsletter no. 10

In this issue:

• Cash delivery on the Customer Academy portal
• Changes in the annul balance confirmation process
• Qualitative changes in factoring
• Liquidity management solution; Netting – reminder
• Tax transfers – reminder

Wersja polska - Aktualności nr 10 (PDF, 463 KB)
English version - Newsletter no. 10 (PDF, 295 KB)

Newsletter no. 9

In this issue:

• New name of the Customer Service Department
• Citi Handlowy – 123% of growth in Factoring
• How to create electronic transfer orders to Social Security Institution (ZUS)
• New service – confirmation of successful domestic transfers

Wersja polska - Aktualności nr 9 (PDF, 353 KB)
English version - Newsletter no. 9 (PDF, 296 KB)

Newsletter no. 7 - special edition

In this issue:

• New information service www.citidirect.pl

Wersja polska - Aktualności nr 7 - wdanie specjalne (PDF, 691 KB)
English version - Newsletter no. 7 - special edition (PDF, 643 KB)

Newsletter no. 6

In this issue:

• Longer cut-off times for outgoing domestic transfers
• Recent developments in corporate cards
• Citidirect Customer Academy – individual training with facilitator
• New service – confirmation of executed domestic transfers

Wersja polska - Aktualności nr 6 (PDF, 237 KB)
English version - Newsletter no. 6 (PDF, 96 KB)

Newsletter no. 5

In this issue:

• Award for comprehensive and professional service of Corporate Clients
• Functionality models for import documentary letter of credit - extension
• Updated documentation of trade finance products - reminder
• Bank statements - reminder
• CitiDirect update

Wersja polska - Aktualności nr 5 (PDF, 226 KB)
English version - Newsletter no. 5 (PDF, 86 KB)

Newsletter no. 4

In this issue:

• New business cards with graphic design
• Bulk payment at CitiDirect new

Wersja polska - Aktualności nr 4 (PDF, 179 KB)
English version - Newsletter no. 4 (PDF, 66 KB)

Newsletter no. 3

In this issue:

• Amendment of trade service products documentation
• Citi Handlowy Factoring – one bilion increase in turnover
• CitiDirect – event notification - change

Wersja polska - Aktualności nr 3 (PDF, 188 KB)
English version - Newsletter no. 3 (PDF, 93 KB)

Newsletter no. 2

In this issue:

• Current list of banks participating in SEPA scheme
• Requirements for Ruble transfers
• Changes in VAT for factoring services
• New banking Fees and Charges

Wersja polska - Aktualności nr 2 (PDF, 198 KB)
English version - Newsletter no. 2 (PDF, 97 KB)

Newsletter no. 1

In this issue:

• Changes in the annual balance confirmation process - reminder
• Changes in the information provided to financial controllers/auditors - reminder

Wersja polska - Aktualności nr 1 (PDF, 160 KB)
English version - Newsletter no. 1 (PDF, 67 KB)

Newsletter no. 13 (Special edition)

In this issue:

• Hours for order acceptance during 24th-31st of December 2010
• Conversion of Estionia’s settlement currency reminder
• Changes to balance sheet annual confirmation process

Wersja polska - Aktualności nr 13 (PDF, 207 KB)
English version - Newsletter no. 13 (PDF, 128 KB)

Newsletter no. 12

In this issue:

• IBAN account formats in accordance with the European Union standards - update
• New functionalities of Corporate Cards implemented in 2010 - reminder
• NBP & KIR cut-off times on 24 & 31 December 2010

Wersja polska - Aktualności nr 12 (PDF, 200 KB)
English version - Newsletter no. 12 (PDF, 100 KB)

Newsletter no. 11

In this issue:

• CitiDirect – event messaging
• Outgoing foreign transfers – correct format
• Conversion of Estonia’s clearing currency

Wersja polska - Aktualności nr 11 (PDF, 195 KB)
English version - Newsletter no. 11 (PDF, 121 KB)

Newsletter no. 10

In this issue:

• Earlier access hours to statements
• Longer hours of accepting electronic foreign transfers
• Free atm withdrawals
• Deposits/other CitiDirect orders
• Exchange foreign transfers
• Exotic currencies

Wersja polska - Aktualności nr 10 (PDF, 200 KB)
English version - Newsletter no. 10 (PDF, 122 KB)

Newsletter no. 9

In this issue:

• Longer hours of accepting electronic foreign transfers
• New solutions regarding liquidity management: net balance
• Change regarding check collection
• New product within imported documentary letter of credit

Wersja polska - Aktualności nr 9 (PDF, 195 KB)
English version - Newsletter no. 9 (PDF, 119 KB)

Newsletter no. 8

In this issue:

• Three titles in Europrodukt
• PLN internal payments
• Citi Client Service Academy – training sessions in August
• Change in cheque collection

Wersja polska - Aktualności nr 8 (PDF, 202 KB)
English version - Newsletter no. 8 (PDF, 128 KB)

Newsletter no. 7

In this issue:

• Trade service and financing products
• Pre-paid card new functionalities

Wersja polska - Aktualności nr 7 (PDF, 197 KB)
English version - Newsletter no. 7 (PDF, 123 KB)

Newsletter no. 6

In this issue:

• Periodic analysis of error source – orders in foreign currency
• Changes in information provided to auditors
• Bank Handlowy w Warszawie S.A. celebrates its 140th anniversary

Wersja polska - Aktualności nr 6 (PDF, 204 KB)
English version - Newsletter no. 6 (PDF, 131 KB)

Newsletter no. 5

In this issue:

• New “self-study” module in the Citi Client Service Academy
• Convoys with closed cash deposits and withdrawals
• New options in the debit card range – cards may now be issued under an EUR or USD account
• Changes in settlements with BPH

Wersja polska - Aktualności nr 5 (PDF, 204 KB)
English version - Newsletter no. 5 (PDF, 101 KB)

Newsletter no. 4

In this issue:

• Foreign outgoing transfers
• Domestic and foreign transfers – verification of IBAN/NRB

Wersja polska - Aktualności nr 4 (PDF, 205 KB)
English version - Newsletter no. 4 (PDF, 102 KB)

Newsletter no. 3

In this issue:

• Closing of accounts
• Change in adressing electronic postal money orders
• Periodic analysis of error sources
• Information connected with Guarantee Bank Fund

Wersja polska - Aktualności nr 3 (PDF, 205 KB)
English version - Newsletter no. 3 (PDF, 103 KB)

Newsletter (Special edition)

In this issue:

• New Banking Fees And Charges

Wersja polska - Aktualności (Wydanie specjalne) (PDF, 156 KB)
English version - Newsletter (Special edition) (PDF, 64 KB)

Newsletter no. 2

In this issue:

• Additional transfer payments
• Factoring in Citi Handlowy
• Foreign transfers – correspondent banks
• Foreign transfers – information on negotiable exchange rates

Wersja polska - Aktualności nr 2 (PDF, 185 KB)
English version - Newsletter no. 2 (PDF, 94 KB)

Newsletter no. 1

In this issue:

• Citi Client Service Academy – innovative citidirect training
• Social Insurance Institution – bridging pension fund – additional account number
• International transfers – reminder and changes

Wersja polska - Aktualności nr 1 (PDF, 195 KB)
English version - Newsletter no. 1 (PDF, 94 KB)